How to Fix: Sky Email Not Working on iPhone or iPad | Stopped Working

Sky Email Not Working on iPhone 

The issues Sky Email Not Working on iPhone, Sky Email Stopped Working on iPad, etc, arise due to many reasons like weak Internet signals, lack of memory space, out-of-date versions of email apps, etc.

Sky Email will no longer support out-of-date versions of software that you might use to access your sky.com mailbox on your iPhone or iPad. Therefore, you will need to update to the iOS software.

From this article, you will know how to fix the issue Sky Email Not Working on iPhone or iPad, therefore to fix the issue, follow the below steps: -

Steps to Fix: Sky Email Not Working on iPhone

Step 1: Firstly, make sure that your iPhone or iPad device is smoothly connected with the Internet.

Step 2: Restart your iPhone or iPad, because most of the time the issue is resolved by doing it. Now try to see that it works or not. If not, then watch the next step.

Step 3: Check the operating system version. It should be iOS 9.0 or later.

           (I) Click on the 'settings' on your device.

           (II) Select "General” >> “About" and see the version.

Step 4: If you are using mail on iOS 9.0 or later version, then set up your emails: -

            (I) Click on 'Settings’ >> 'Mail, Contacts and Calendars' >> 'Add Account' and select 'Yahoo'.

            (II) Enter Sky email address and password and follow the prompted instruction.

Step 5: If you are using mail on iOS 8.x or below version, then up to date the iOS software.

Step 6: Check the account settings and configure them correctly: -

Configure Your Sky Email Account Settings

            (I) Click on the "Settings" on your device, and then select "Mail, Contacts, and Calendars" >> "Accounts" >> "your @sky.com email account".

          (II) Click on the name of your email address and then check the settings:

                     (a) For Incoming mail server:

•                            Host Name: imap.tools.sky.com
•                            Username: Your Sky Email address.
•                            Password: Your Sky Email account password

                     (b) Click on the “Advanced” option at the bottom of the page.

•                           Make sure that SSL is “On/highlighted”
•                           Server Port should be 993.

                     (C) For Outgoing mail server (SMTP):     

•                           Click on SMTP and in 'Primary Server' choose “On”.
•                           Host Name: smtp.tools.sky.com
•                           Username: Your Sky Email address.
•                           Password: Your Sky Email account password
•                           Ensure that SSL is “On/highlighted”
•                           Server Port should be 465.

Now again try to see that the issue is resolved or not. If not, then contact Sky Email Helpdesk.

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