Gmail Won't Open Emails |
If
you're asking yourself, ‘Why Google Email Not Working?’ and wondering how to
fix the problem so you can get your mail back, here are a few troubleshooting
tips that should help you get to the bottom of the issue.
How to Fix Google Email Not Working Issue
Try
these methods First When Google mail won’t load. Here are a few troubleshooting
steps to try first when Google Email Not Working.
Step 1: Make sure your browser works with Google mail.
The
following browsers work with Google mail: Google Chrome, Firefox, Safari,
Internet Explorer, and Microsoft Edge.
If
you use Google Chrome, make sure you're running on the latest version. If you
happen to use a Chrome book, make sure the operating system is up to date so
that it supports Google mail. Any browser you use, Ensure that it has cookies
and JavaScript turned on.
Step 2: Check your browser's
extensions or plug-ins.
If
you use extensions or plug-ins, one of them may be conflicting with Google mail
and causing it not to load properly. Temporarily turn off all of these
extensions or plug-ins one by one and try loading Google mail to see if that
fixes the problem.
Step 3: Clear your browser's
cache and cookies.
Once
you've done that, try loading Google mail again to see if that fixes the
problem. Be aware, though, that once you've cleared your cache and cookies you
will lose your browsing history and the personalization you enjoyed on some of
your favorite websites.
What to Do If Google mail still won’t Load?
If
you've tried all the troubleshooting tips listed above and Google mail still
won't load, that's okay. There are other things you can try. Here are seven
advanced Google mail troubleshooting steps that may be able to resolve your
problem.
Step 4: Check to see if
Google mail is down.
Although
it's rare, Google mail does go down once in a blue moon. Google offers a handy
G Suite Status Dashboard gives you a real-time look at whether any of its
services, including Google mail, are down.
Alternatively,
you can check to see if Google mail is down at popular sites like Down Detector
or Down for Everyone or Just Me.
Step 5: Try another browser
or device.
If
you have one more supported browser installed on your computer or if you have
access to another computer or mobile device with a supported browser (ideally
on a different network), try accessing Google mail from there to see if that
works.
Step 6: Try to disable
temporarily your antivirus software.
On the occasion, software that continuously scans your computer, like an antivirus
tool or parental control software, may conflict with other applications like
Google mail. Try to disable these tools one at a time if you have them.
Re-enable them once you're done testing. If you use anti-spyware, anti-malware
or firewall software, make sure it doesn't block Google mail as a potentially
dangerous site.
Step 7: Make sure your
internet connection is working properly.
The very slow internet connection can cause Google mail to load slowly, partially,
or not at all. Verify that your connection is working correctly by browsing to
other sites or using other applications that rely on the internet. You can also
run an internet speed test to make sure everything's okay.
Step 8: Adjust your
browser's privacy settings.
If
you have your browser's privacy settings set especially high, there's a small the chance that maybe what's preventing you from loading Google mail. If that's the
case, make sure to manually add mail.google.com to the list of allowed sites so
that your browser allows you to connect to Google Mail.
Step 9: Try reinstalling
your browser.
If
Google mail won't load and your browser is also acting wonky, you need to
reinstall it to see, if that fixes the problem.
Nothing
working, then you will have to get help from the Google email tech expert by
calling.
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